This letter is long overdue. Privately I have been raving about my experience at Ridgewood Physical Therapy and Rehabilitation Center. I now realize that it is more important to thank the appropriate channels.
I recently retired and wanted to experience a physical challenge, choosing to hike the Camino. e Camino is a series of trails throughout Spain initiating from different countries. I chose the route from Porto, Portugal to the-Santiago de Compostela, to travel 10 to 17 miles a day consecutively for a two-week period. Upon completion, I would be walking about 180 miles.
I began training in February walking for hours a day with and without my backpack. Around August I started to suffer from ankle pain and became quite distressed knowing that this COULD NOT occur on the trail or my goal would be thwarted. My podiatrist recommended Ridgewood Physical Therapy and I complied but was not hopeful, knowing nothing of the benefits of your agency versus my prior experience at another facility for a knee issue of a torn meniscus.
I was in for·the-greatest surprise and absolutely astounded by the expertise and care of the individual therapists. These therapists demonstrated extensive knowledge. Their probing questions indicated such a thorough understanding of the muscular/skeletal and sensory systems that I felt secure from the moment I entered. Aside from their obvious treatment skills their passion for their chosen field was so apparent. Their humor, their helpful hints, their “individual” attention and their sensitivity enhanced the entire rehabilitation process. My accolades go further toward your office staff noting Diane as a person extra-accommodating with scheduling and sometimes last-minute adjustments. My experience with many office staffs has been curt and business like but Diane was always easily approached. You are fortunate to have such great people at your agency. Jessica, Mike, Geeta and Kevin should be applauded. They are phenomenal Physical Therapists and I thank them royally. There were other assistants whose names I do not recall but they are appreciated as well. Please share this letter with your staff.
PS – An ironic twist. … Looks like I survived the Camino but not the aftermath since only yesterday I twisted my knee experiencing heavy discomfort (meniscus?). Looks like I will be back!!!!
Finally, I hiked the Camino completing 192 miles consecutively without one ounce of pain or discomfort!!!
(A very satisfied customer)
From the very beginning, the entire staff at Ridgewood PT was amazing. The staff “up front” helped me with scheduling (and sometimes rescheduling) my appointments; insurance issues that popped up and any curve balls that were thrown my way.
In the back where ” the rubber meets the road” all of the aides and therapists work very hard to ensure that you have goals to meet and that you achieve them. And I did meet mine. In fact, though my prescription called for 20 weeks of PT, I was able to graduate after about 15 weeks of therapy.
Thanks Ridgewood PT!!
Ridgewood PT has been an awesome experience. All of the staff is super friendly, knowledgeable and super caring. Jessica is amazing! She is full of energy and has helped my knee get so much better. Jenna the aide is great! She always has a smile and gets me through my workout with lots of fun.
Enjoyed every minute spent at Ridgewood Physical Therapy! Seema and the staff are professional, courteous and cordial. Thank you for all you have done to get me back to feeling much better. Thanks.
Last year I was injured my knee in a lacrosse game, which sprained my MCL. The staff at Ridgewood Physical Therapy was able to create a rehab protocol that enabled me to regain the strength in my knee. All of the physical therapists that worked with me, made for an easy recovery. I always looked forward to going there because they were encouraging and easy to work with. Now I am fully recovered and just finished both my high school and summer lacrosse seasons successfully. I continue to go to the workout facility at the same location for one on one training; and now I am a stronger and more confident athlete, thank you Ridgewood Physical Therapy!
In February 2015 I underwent total knee replacement surgery. Ridgewood PT was recommended for my rehabilitation by several of my inpatient therapists. I cannot say enough about the great office staff and engaging therapists, everyone was so encouraging, friendly and above all knowledgeable. I was always impressed by the staff’s cohesion of communication and support. I really felt like everyone was invested in my goal achievement. By the end of June I was back on the golf course. I want to give a special thanks to Jessica, Seema, and Travis for a job well done. Ridgewood PT is the best!!!
While compassionately navigating some complex medical problems, Travis and the team of professionals at RPT customized a post-surgergical knee treatment plan that brought me from limping with limited mobility to enjoying a Disney Vacation with my four grandchildren. I attribute my successful knee recovery to the team’s diagnostic acumen, flexibility, and infectious positive attitude. I heartily endorse RPT.
Last year I suffered a terrible fall, which dislocated my shoulder and broke my humerus. My arm was misaligned and everything looked rather bleak. Although surgery was suggested, not to have surgery was also an option. I choose the latter. Ridgewood Physical Therapy was highly recommended and I can report that the therapy was successful in every way. I had terrific therapists that encouraged me and always gave me hope that I would regain my function. In addition, Ridgewood Physical Therapy’s Transition to Fitness Program has helped me improve my condition to the point where I am exceeding expectations of strength and range of motion. I would highly recommend Ridgewood Physical Therapy to anyone.